Privacy Policy and Security

General

The purpose of this privacy policy is to explain what personal information we collect and how we use it.

We use the email address you supply to send order confirmations and update you about new products and services. You may opt out from receiving such emails at any time. We use postal addresses you supply to make credit card security checks and to deliver your order. These addresses will be saved in your account for your convenience. You can opt to make purchases without creating an account if you wish.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. Any information we store about you can be viewed and changed by yourself through your account on this website.

We use a technology called "cookies" to remember certain aspects of your visit to the website. A cookie is an element of data that our website sends to your browser which is then stored on your system. This allows the website to remember certain information, such as the pages viewed when exploring our site or the contents of your shopping basket. This enables us to offer you a better and more tailored service. If you do not want the website to remember this information, you can set your browser to prevent this happening by turning off cookies.

Any page on this website that deals with sensitive personal or financial information is secured by industry standard 128 bit encryption. This means that your information is safe from hackers and any unauthorised third party.

Credit Card Security

If you are entering your card information on the Murrina website, it is transmitted with highest security 128bit encryption to HSBC for authorisation. This means that all information is scrambled, and in the unlikely event that the information is intercepted by a third party along the way, the data would be unreadable.

When you choose to pay by PayPal or Google Checkout, your card information is protected by their own industry leading security systems.

When placing an order by telephone, your card details are immediately destroyed once payment has been processed.

We adhere to a strict policy of NOT storing credit card details, either on our servers or as paper records. This creates the slight inconvenience of having to supply your card details each time you purchase from us, but this is the only way to ensure 100% security for your card information.